Thank you for renting a printer from Your Printer Store LLC. This Refund Policy outlines our procedures and guidelines regarding refunds for printer rentals.
1. Refund Eligibility
1.1 Cancellation before Shipment: If you cancel your rental order before the printer has been shipped, you are eligible for a full refund of the rental fees and any shipping charges paid.
1.2 Cancellation after Shipment: If you cancel your rental order after the printer has been shipped but before it has been delivered, you are eligible for a refund of the rental fees minus any shipping charges incurred.
1.3 Cancellation after Receipt: Once the printer has been delivered to you, rental fees are non-refundable. If you choose to return the printer unused and in its original condition within 7 days of receipt, you may be eligible for a partial refund, minus a restocking fee of [specify amount or percentage].
2. Refund Process
2.1 Requesting a Refund: To request a refund, please contact us at [email address or phone number] within the applicable timeframe specified above.
2.2 Return Shipping: If applicable, you are responsible for return shipping costs. The printer must be returned in its original packaging and in good condition to qualify for a refund.
2.3 Refund Issuance: Refunds will be processed within [specify number of days] of receiving the returned printer. Refunds will be issued to the original payment method used for the rental transaction.
3. Exceptions
3.1 Damage or Misuse: If the printer is returned damaged or shows signs of misuse beyond normal wear and tear, we reserve the right to withhold a portion of the refund or charge additional fees.
3.2 Late Returns: Failure to return the printer by the agreed-upon date may result in additional charges and may affect eligibility for a refund.
4. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Your Printer Store LLC
info@yourprinterstore.shop